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Have questions about our services or want to discuss a project? Our team is ready to assist you.

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Contact Information

Reach out to us through any of these channels:

Head Office

House #10, Road #14, Sector #11
Mirpur, Dhaka-1216, Bangladesh

Business Hours

Sunday - Thursday: 9:00 AM - 6:00 PM
Friday& Saturday: Closed

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Frequently Asked Questions

Here are answers to some common questions we receive

What types of projects do you handle?

We specialize in telecom infrastructure (BTS sites, fiber optics), civil engineering works (foundations, buildings), and renewable energy solutions (solar power systems). Our team can handle projects of all sizes from small installations to nationwide deployments.

How do I request a quote?

You can request a quote by filling out our contact form with details about your project, calling our sales team directly, or emailing sales@snet.com.bd with your requirements. We typically respond with a preliminary quote within 24-48 hours.

What areas do you serve?

We operate throughout Bangladesh with teams based in Dhaka, Chittagong, Sylhet, and other major cities. Our nationwide network allows us to undertake projects in both urban and rural locations across the country.

What certifications do you hold?

We are ISO 9001 certified for quality management, BTRC approved for telecom works, and maintain all required trade licenses. Our team includes certified engineers with specialized training in telecom, civil, and electrical disciplines.

How long does project implementation take?

Project timelines vary based on scope and complexity. A typical BTS site takes 4-6 weeks from start to completion, while fiber optic network projects may take 3-6 months depending on route length. We provide detailed timelines during project planning.

Do you provide maintenance services?

Yes, we offer comprehensive maintenance packages for all our installations. Our network maintenance services include 24/7 monitoring, preventive maintenance, and rapid response troubleshooting with guaranteed SLAs.

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Contact the Right Department

Connect directly with the team that can best assist with your inquiry

Telecom Solutions

For BTS sites, fiber optics, and telecom infrastructure projects

telecom@snet.com.bd +880 XXXX-XXXXXX

Civil Engineering

For construction, foundations, and civil works projects

civil@snet.com.bd +880 XXXX-XXXXXX

Renewable Energy

For solar power, hybrid systems, and energy solutions

energy@snet.com.bd +880 XXXX-XXXXXX

Network Maintenance

For maintenance contracts and support services

support@snet.com.bd +880 XXXX-XXXXXX

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